FAQ
Common questions from small service teams.
These are the basics: who the product is for, what it costs, and how it helps you stay organized and show customers clear proof of work.
Who is Worktap built for?
Worktap is built for small service businesses like handyman teams, maintenance companies, and property service providers that want one place to manage customers, properties, visits, work orders, invoices, and job history.
How much does it cost?
There is one plan: $20 per month. It includes the core product with customers, properties, visits, service checklists, reports, billing, and secure report sharing.
Do I need to talk to sales before using it?
No. The product is self-serve. You can create your workspace, go through checkout, and start setting up the app without a sales call.
Does it support different user roles?
Yes. The app includes separate admin, customer, and technician experiences so each person sees the right part of the product.
Can I use it to document work clearly for customers?
Yes. That is a big part of the value. Teams can complete service checklists, build a Maintenance History for each property, and share a Home Service Report that shows what was inspected, what was done, and what should happen next.
Are billing and invoicing included?
Yes. Worktap includes approvals, invoices, Stripe subscription billing for the software, and customer-facing invoice and payment flows that stay connected to the work record.
Can customers see reports and property history?
Yes. Customers can log in to their portal to view work history, service information, and Home Service Reports tied to their property.
Can I share a report without requiring login?
Yes. Admins can generate secure share links for Home Service Reports so they can send documentation to a homeowner, property manager, or agent.
What happens after I sign up?
You create your workspace, complete the $20/month checkout, and then land in the admin portal where the getting-started steps walk you through adding your first customer, property, checklist, and visit.
Is there a limit on staff users?
The current plan is designed for small teams and includes up to 5 staff users as a soft limit. The product will warn you if you go over, but it does not block access today.
Do I need my own Stripe account to use the software?
No. For this product flow, your company pays the SaaS subscription through Stripe Checkout, and the app activates your workspace after Stripe confirms the subscription.
What is the fastest way to see how it works?
Start with the homepage and screenshots, then create a workspace and follow the getting-started steps. The quickest value path is customer -> property -> visit -> service checklist -> Home Service Report.
Ready To Try It?
Create your workspace and see how the full workflow fits your team.
The product is self-serve, so you can sign up, go through checkout, and start building your first customer, property, visit, and report right away.